Effective Date: 23/9/25
Last Updated: 23/9/25
Information We Collect
When you use our website:
- Name and contact details you provide
- Information submitted through forms or emails
- Technical data (IP address, browser type, pages visited)
For assessments:
- Personal details required for booking
- Assessment responses and clinical information
- Payment and billing information
How We Use Your Information
We use your information to:
- Provide autism and ADHD assessment services
- Process bookings and payments
- Communicate about your assessment
- Improve our website and services
- Send relevant information about our services (with consent)
Legal basis: Contract performance, legitimate business interests, consent for marketing, legal obligations.
Data Sharing
We may share your information with:
- Clinical staff providing your assessment
- Payment processors
- IT service providers
- Professional bodies or authorities, when legally required
We do not sell your personal data to third parties.
Data Security
We protect your information using appropriate technical and organisational measures, including secure data storage and access controls.
Data Retention
We keep your information for as long as needed to provide services and meet legal requirements. Clinical records are retained according to professional standards.
Your Rights
You can:
- Access your personal data
- Correct inaccurate information
- Request deletion (subject to legal requirements)
- Object to processing
- Withdraw consent for marketing
Contact us using the details above to exercise these rights.
Cookies
We use cookies for website functionality and analytics. You can control cookies through your browser settings.
Contact and Complaints
For privacy questions: Hello@ADHDandAutismClinics.com
You can complain to the ICO at www.ico.org.uk or ring 0303 123 1113.
Updates
We may update this policy. Changes will be posted on our website.